During the Christmas period we will be extending our returns window. Any orders placed after the 1st of November can be returned to us for a refund prior to the 31st of January.
Please note, unless faulty or not as described, we cannot accept returns for personalised items, cosmetics, earrings, food and drink, underwear or face coverings.
We're here to help! Check out our FAQs for quick answers, or if you still need support, feel free to reach out to our customer service team using our contact form.
Join or log into the Harry Potter Fan Club for the best experience.
Unlock exclusive access and special offers on your Harry Potter favourites and products from around the Wizarding World through the Harry Potter Fan Club.
By clicking ‘proceed,’ you agree to Wizarding World Digital LLC sharing your name, email address, birth month, birth day, house, and wand information with us for purposes of providing services to you, personalizing your experience on the store, and providing you with Fan Club discounts, if applicable.
In order to unlink your Harry Potter Fan Club account from the Harry Potter Shop, please contact us.
If you accept this free gift, click the button below to personalise your letter.
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