What do I do if I have lost my delivery notes, receipt or returns card?

If you need further assistance, please contact our Customer Services team.

Alternately, use the returns portals listed below:

UK Customers - please follow the instructions on the following link: Royal Mail Returns Portal

Non-UK Customers - please follow the instructions on the returns link here. International postage fees may apply.

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What do I do if I have lost my delivery notes, receipt or returns card?