The following items can only be exchanged if deemed faulty or not as described:
- Personalised items
- Cosmetics
- Earrings
- Food and drink
- Underwear
- Face coverings
Your statutory rights will not be affected.
We're here to help! Check out our FAQs for quick answers, or if you still need support, feel free to reach out to our customer service team using our contact form.
Join or log into the Harry Potter Fan Club for the best experience.
Unlock exclusive access and special offers on your Harry Potter favourites and products from around the Wizarding World through the Harry Potter Fan Club.
By clicking ‘proceed,’ you agree to Wizarding World Digital LLC sharing your name, email address, birth month, birth day, house, and wand information with us for purposes of providing services to you, personalizing your experience on the store, and providing you with Fan Club discounts, if applicable.
In order to unlink your Harry Potter Fan Club account from the Harry Potter Shop, please contact us.
Stepping inside Harry Potter Shop New York, you will be immersed in a magical world passing under a huge model of Fawkes the phoenix gazing down from the ceiling.
Aspiring witches and wizards are able to browse for Chocolate Frogs and Bertie Bott’s Every Flavor Beans in an area inspired by the whimsical surroundings of Honeydukes and stop under the Dirigible Plum tree to find your favorite magical creature soft toy.
Step into the Wand Shop and discover over 50 wands inspired by characters, locations and props from the wizarding world – including the Golden Snitch wand, only available at Harry Potter Shop New York.
Looking for a one-of-a-kind gift? Visit the personalization area to engrave a wand, emboss a journal or embroider a robe.
Don’t forget to strike a pose in one of the many photo opportunities, you can step inside Hagrid’s boots and even pose in a London phone box as if transporting yourself to the Ministry of Magic.
Harry Potter Shop King’s Cross was the first ever Harry Potter Shop to launch in the world outside a themed attraction. It first opened its doors on December 14th, 2012 and has since welcomed millions of Harry Potter fans from all over the world. Since opening the store in King’s Cross Station, we have launched Harry Potter New York, our flagship store in the heart of New York City’s Flatiron District.Our Platform 9 ¾ photo opportunity is located just outside of our shop at King’s Cross Station.
Our professional photographers can capture your photo for you and you have the option to purchase your photographs in print and digital format in-store. You are also welcome to take your own photos too! Remember to tag us in your photos @HarryPotterShop.No ticket is needed for your photo but please be aware there is often a queue and during busy periods, the photo opportunity will close an hour before the advertised shop closing times, so please arrive early to avoid disappointment.
Before even stepping foot into Harry Potter Shop Chicago, the magic begins! Fans, locals and tourists walking on Michigan Avenue will be captivated by the store’s elegant exterior that pays homage to the city’s bold architectural spirit. Once inside, the store’s design leans into themes of resilience and rebirth seen in Harry Potter and the Goblet of Fire.
Guests are welcomed by a moving mermaid-stained glass window, inspired by the window in the Prefects’ bathroom at Hogwarts, as well as the iconic Golden Egg transporting fans straight into scenes from Harry Potter and the Goblet of Fire. The store’s interior brings the three tasks of the Triwizard Tournament to life:
- Suspended broomsticks "on fire" light up the store as a nod to the dragon challenge.
- The water trial’s Golden Egg adds a shimmering focal point to the store’s design.
- A maze patterned floor leads to the register area, symbolizing the culmination of the tournament and the shopping journey.
- The Goblet of Fire itself serves as a centerpiece, bringing the three tasks together.
Visitors making their way through the store, will discover enchanting, themed areas, giving every wizard, witch and Muggle something to enjoy!
Butterbeer Bar: At the heart of the store is the largest Butterbeer Bar in the U.S. Inspired by Chicago’s famous style of speakeasies, guests can sip on the iconic Butterbeer and indulge in exclusive Chicago-themed Butterscotch Popcorn.
Confectionery: From Bertie Bott’s Every Flavor Beans, to Chocolate Frogs, the Honeydukes inspired confectionery is filled with a variety of sweet treats and boasts an oversized interactive jellybean experience.
Chicago Section: The store will feature a selection of Chicago-exclusive wizarding world merchandise including a Chicago bear, spirit jersey, pins, mug, tote bag, caps and many more.
House Pride: Gryffindor, Hufflepuff, Ravenclaw, Slytherin? The store has it all! Visitors can celebrate their Hogwarts house with themed apparel, accessories, collectibles and a dedicated fitting room to ensure fans look bewitching in their new house gear!
Wands, Robes, Stationery, Jewelry and Collectables: Fans can find their perfect match in the Room of Wands and explore unique keepsakes that celebrate the wizarding world.
MinaLima Section: Home to America’s second House of MinaLima, the graphic design duo behind the Harry Potter and Fantastic Beasts films, this area features stunning visual storytelling that has captivated fans worldwide. Plus, visitors can check out a Chicago-exclusive print from the designers.
Personalization: Fans can personalize a Hogwarts robe, wand or acceptance letter to make for a truly unique purchase.
Embark on the Ultimate Immersive Broom Experience
*Packages must be purchased per person. All photographs and videos are subject to availability.
If you accept this free gift, click the button below to personalise your letter.
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